Products are shipped out from Washington and/or Wisconsin. We can not say which state your order will come out of. It depends on current inventory levels and current order levels. For example if we are bogged down with orders in Washington, all orders may come out of Wisconsin until we catch up. Also, some items only come out of our main shipping center (like EarClear or the 20# size of Karbo Combo.) We do our best to ship out within 48 hours.
We do out best to get all orders out as soon as possible. If the item you are ordering is listed as "Low Stock", we will ship it as soon as possible, usually within 7 business days.
You will receive a confirmation e-mail once you place your order. This usually goes out in seconds, but can take an hour or more if there is network traffic.
You will receive a second e-mail with a tracking number once your order ships.
You may choose to upgrade to UPS Next Day Air
Your shipping cost will be calculated during your checkout. Washington residence will be charged 8.8% sales tax. You will be able to see the shipping charge BEFORE you check out. Below is a map to give you an APPROXIMATION of the delivery time.
Please keep in mind that UPS do not work on Saturday or Sunday so if your delivery time includes a weekend it will take 2 days longer then the time indicated below! Also, the day of pick-up does not count as one of the days in transit. For Example if you live in Georgia, Florida, North Carolina, New York (or anywhere on the east cost) and you place your order on Friday. It will go out the next business day (Monday) and take 5 business days to arrive if it comes out of our Washington location- (Tuesday, Wednesday, Thursday, Friday, and Monday.) So from the day you order it will actually take 10 days before you get it. (One day for us to deliver and two separate weekends.)
The moral of this story. Plan Ahead.
We reserve the right to use other shipping methods (like FedEx.) If you live in the mid-west, sometimes use SPEE-DEE Delivery if your order is shipped from Wisconsin. Scroll down for a map of approximate delivery times.
If you live in one of these states we sometimes use SPEE-DEE Delivery if your order is shipped from Wisconsin.